Cooperative reference social interaction in the workplace
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Binghamton, NY
Haworth Information Press
2003
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Table of Contents:
- User perspectives on staff cooperation during the reference transaction / Pamela J. McKenzie
- A product of social interaction : tag-team reference and workplace relationships / Michelle S. Millet
- Reference service in the context of library culture and collegiality : tools for keeping librarians on the same (fast flipping) pages / Lisa F. Lister
- The reference interview as partnership : an examination of librarian, library user, and social interaction / Celia Hales Mabry
- Interpersonal skills in the reference workplace / Lorraine J. Pellack
- Building a learning culture for the common good / Corinne Laverty, Melody Burton
- Crossing three bridges : linking librarianship and teaching across the P-16 educational continuum / Tracy L. Hull, Natalia Taylor
- Cooperative reference desk scheduling and its effects on professional collegiality / Valery King
- Cooperation in a multi-faceted reference department : blending resources, personnel, and services of reference, instruction, interlibrary loan, and government documents / Della H. Darby ... [et al.]
- Why social interaction and good communication in academic libraries matters / Maria Anna Jankowska, Linnea Marshall
- Cooperative reference and collection development : the Science and Technology Group at the University of Tennessee Libraries / Teresa U. Berry, Flora G. Shrode
- Improving reference services through a library website : strategies for collaborative change / Debra Engel, Sarah Robbins
- The role of cooperation in creating a library online tutorial / Eve M. Diel, Theresa K. Flett
- E-mail reference : improving service by working cooperatively / Sharon Ladenson
- Collaboration : the key to unlocking the dilemma of distance reference services / Sherry Hawkins Backhus, Terri Pedersen Summey
- Reference beyond the walls of the library : interacting with faculty and students in the 21st century / Connie Ury, Carolyn Johnson
- Collaborate or die! : collection development in today's academic library / James Cory Tucker, Jeremy Bullian, Matthew C. Torrence
- If they build it will they come? : cooperation and collaboration to create a customized library / Barbara J. D'Angelo
- A national laboratory and university branch campus library partnership : shared benefits and challenges from combined reference services / Karen A. Buxton, Harvey R. Gover
- When the walls came tumbling down : the development of cooperative service and resource sharing in libraries, 1876-2002 / Joseph E. Straw