Managing the twenty-first century reference department challenges and prospects

Managing the twenty-first century reference department challenges and prospects

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Bibliographic Details
Other Authors: Sarkodie-Mensah, Kwasi
Format: Unknown
Published: Binghamton, NY Haworth Information Press 2003
Subjects:
Academic libraries > Reference services > Management
Reference services (Libraries) > Management > Management
Library administrations
Online Access:Click Here to View Status and Holdings.
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Table of Contents:
  • Managing an academic reference department / Lynda Leahy
  • From core competencies to desired traits : hiring a head of reference for the new millennium / Philip C. Howze
  • Managing the 21st century reference department : competencies / Justina O. Osa
  • Training the new head of reference : focusing on the supervising relationship as technique / Philip C. Howze
  • Collaborative leadership : a model for reference services / Kathryn M. Crowe
  • It takes a village to manage the 21st century reference department / Paula McMillen, Loretta rielly
  • The 21st century reference department : working to provide quality service to users / Patience L. Simmonds
  • Leadership or management : expectations for head of reference services / Felix E. Unaeze

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