Managing the twenty-first century reference department challenges and prospects
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Binghamton, NY
Haworth Information Press
2003
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| Online Access: | Click Here to View Status and Holdings. |
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| LEADER | 00000n a2200000 a 4501 | ||
|---|---|---|---|
| 001 | wils-339675 | ||
| 020 | # | # | |a 0789023318 (alk. paper) |
| 020 | # | # | |a 0789023326 (pbk. : alk. paper) |
| 090 | 0 | 0 | |a Z711 |b .M354 2003 |
| 245 | 0 | 0 | |a Managing the twenty-first century reference department |b challenges and prospects |c Kwasi Sarkodie-Mensah, editor |
| 260 | # | # | |a Binghamton, NY |b Haworth Information Press |c 2003 |
| 300 | # | # | |a 124 p. |c 23 cm |
| 500 | # | # | |a "Co-published simultaneously as The reference librarian, number 81." |
| 504 | # | # | |a Includes bibliographical references and index |
| 505 | 1 | # | |a Managing an academic reference department / Lynda Leahy -- From core competencies to desired traits : hiring a head of reference for the new millennium / Philip C. Howze -- Managing the 21st century reference department : competencies / Justina O. Osa -- Training the new head of reference : focusing on the supervising relationship as technique / Philip C. Howze -- Collaborative leadership : a model for reference services / Kathryn M. Crowe -- It takes a village to manage the 21st century reference department / Paula McMillen, Loretta rielly -- The 21st century reference department : working to provide quality service to users / Patience L. Simmonds -- Leadership or management : expectations for head of reference services / Felix E. Unaeze |
| 650 | # | 0 | |a Academic libraries |x Reference services |x Management |
| 650 | # | 0 | |a Reference services (Libraries) |x Management |x Management |
| 650 | # | 0 | |a Library administrations |
| 700 | 1 | # | |a Sarkodie-Mensah, Kwasi |
| 740 | 1 | # | |a Reference librarian |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=339675 |
| 964 | # | # | |c BOK |d 01 |
| 040 | # | # | |a Shah Alam |
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