Call centers for dummies
Saved in:
Main Author: | Bergevin, Real |
---|---|
Format: | Unknown |
Published: |
Canada
John Wiley
2005
|
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Call center continuity planning
by: Rowan, Jim
Published: (1999) -
Call center operations profiting from teleservices
by: Day, Charles E
Published: (2000) -
Call centers technology and techniques
by: Green, Jack A
Published: (2003) -
Bottom-line call center management creating a culture of accountability and excellent customer service
by: Butler, David L (David Lawrence)
Published: (2004) -
Call center success essential skills for CSRs
by: Finch, Lloyd C
Published: (2000)