Market-based management strategies for growing customer value and profitability

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Bibliographic Details
Main Author: Best, Roger J
Format: Book
Published: Upper Saddle River, N.J. Pearson/Prentice Hall 2005
Edition:4th ed
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Description
Physical Description:xxii, 506 p. ill. 24 cm
Bibliography:Includes bibliographical references and index
ISBN:0131469568