The concise Guide to Telephone Tactics
Everything you will ever need to know about using the telephone in business by expert sales trainer Graham Roberts-Phelps. It is divided into four sections; telephone tactics for customer satisfaction, gaining appointments, achieving better sales and credit collection by telephone.
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
London
Thorogood
2004
©2004 |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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TELEPHONE Techniques
