Customer service utility style : proven strategies for improving customer service and reducing customer care costs

Customer service utility style : proven strategies for improving customer service and reducing customer care costs

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Bibliographic Details
Main Author: McLean-Conner, Penni
Format: Unknown
Published: Tulsa, Okla. PennWell Corporation 2006
Subjects:
Customer services > Management
Public utilities > Management
Online Access:Click Here to View Status and Holdings.
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