How libraries and librarians help a guide to identifying user-centered outcomes

With the increasing need to prove the value of specific library services in order to obtain grants and funding, the practice of measuring user outcomes is becoming crucial to the library. Libraries need to communicate the value of library programs by assessing their effects on library patrons and th...

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Bibliographic Details
Main Authors: Durrance, Joan C. (Author), Fisher, Karen E. 1966- (Author), Hinton, Marian Bouch (Author)
Format: Book
Language:English
Published: Chicago American Library Association 2005
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