Instant repeat business

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Bibliographic Details
Main Author:	Sugars, Bradley J.
Format:	Book
Published:	New York McGraw-Hill 2006
Series:	Sugars, Bradley J. Instant success series
Subjects:	Consumer satisfaction Customer services
Online Access:	Click Here to View Status and Holdings.
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MARC


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040	#	#	\|a DLC \|d ITMB
090	0	0	\|a HF5415.5 \|b .S84 2006
100	1	#	\|a Sugars, Bradley J.
245	1	0	\|a Instant repeat business \|c Bradley J. Sugars
260	#	#	\|a New York \|b McGraw-Hill \|c 2006
300	#	#	\|a xviii, 151 p. \|b ill. \|c 23 cm
490	1	#	\|a Instant success series
504	#	#	\|a Includes bibliographical references (p. 131)
650	#	0	\|a Consumer satisfaction
650	#	0	\|a Customer services
800	0	0	\|a Sugars, Bradley J. \|t Instant success series
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=337487
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