SUPERVISION IN THE HOSPITALITY INDUSTRY applied human resources
This Fifth Edition provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations to owners, customers, and employees while maintaining a positive...
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| Other Authors: | , |
| Format: | Book |
| Language: | English |
| Published: |
New York
John Wiley & Sons
©2007
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| Edition: | 5th ed |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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| 100 | 1 | # | |a Miller, Jack E. |d 1930- |e author |
| 245 | 1 | 1 | |a SUPERVISION IN THE HOSPITALITY INDUSTRY |b applied human resources |c Jack E. Miller, John R. Walker, Karen E. Drummond |
| 250 | # | # | |a 5th ed |
| 264 | # | 4 | |a New York |b John Wiley & Sons |c 2007 |
| 264 | # | 1 | |c ©2007 |
| 300 | # | # | |a xxi, 522 pages |b illustrations |c 25 cm |
| 336 | # | # | |a text |2 rdacontent |
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| 338 | # | # | |a volume |2 rdacarrier |
| 504 | # | # | |a Includes bibliographical references and index |
| 520 | # | # | |a This Fifth Edition provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity. |
| 650 | # | 0 | |a Hospitality industry |x Personnel management |
| 700 | 1 | # | |a Drummond, Karen Eich |
| 700 | # | # | |a Walker, John R. |d 1944- |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=337439 |
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Supervision in the hospitality industry 
Supervision in the Hospitality Industry Leading human resources