Customer service delivery research and best practices
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| Format: | Unknown |
| Published: |
San Francisco
Jossey-Bass
2006
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| Series: | The Professional Practice series
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xxvii, 315 p. ill. 24 cm |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0787976202 (alk. paper) |
Customer service a practical approach