The winner's attitude change how you deal with difficult people and get the best out of any situation
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
New York
McGraw-Hill
2006
|
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Add Tag | Item Description: | Includes index |
|---|---|
| Physical Description: | vi, 214 p. 21 cm |
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0071467645 (alk. paper) |
Super service seven keys to delivering great customer service even when you don't feel like it : even when they don't deserve it