Perfect phrases for customer service hundreds of tools, techniques, and scripts for handling any situation
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| Format: | Book |
| Published: |
New York
McGraw - Hill
2005
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xv, 222 p. ill. 20 cm |
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| ISBN: | 007144453X |
Perfect phrases for customer service hundreds of ready-to-use phrases for handling any customer service situation