Building the customer-centric enterprise data warehousing techniques for supporting customer relationship management
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Format: | Book |
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New York
Wiley
2001
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Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-335425 | ||
005 | 2022513161727 | ||
020 | # | # | |a 0471319813 |
040 | # | # | |a UKM |d ITMB |
090 | 0 | 0 | |a QA76.9.D37 |b I454 2001 |
100 | 1 | # | |a Imhoff, Claudia |
245 | 1 | 1 | |a Building the customer-centric enterprise |b data warehousing techniques for supporting customer relationship management |c Claudia Imhoff, Lisa Loftis, Jonathan G. Geiger |
260 | # | # | |a New York |b Wiley |c 2001 |
300 | # | # | |a xxiv, 487 p. |b ill. |c 24 cm |
504 | # | # | |a Includes bibliographical references and index |
526 | 0 | # | |a OCS551 |b BA234 |5 FBM |
526 | 0 | # | |a Customer Relationship Management |b Bachelor of Customer Service Management (Hons.) |5 Faculty of Business and Management |
650 | # | 0 | |a Customer relations |x Data processing |
650 | # | 0 | |a Data warehousing |
700 | 1 | # | |a Loftis, Lisa |
700 | # | # | |a Geiger, Jonathan G |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=335425 |
964 | # | # | |c BOK |d 01 |