Business process improvement workbook documentation, analysis, design, and management of business process improvement

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Bibliographic Details
Main Author: Harrington, H. J. H. James
Other Authors: Esseling, E. K. C. 1946-, Nimwegen, H. van 1951
Format: Book
Published: New York McGraw-Hill 1997
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Description
Item Description:Includes index
Physical Description:xix, 314 p. ill. 25 cm
ISBN:0070267790