The customer service activity book 50 activities for inspiring exceptional service

Saved in:
Bibliographic Details
Main Author: Doane, Darryl S
Other Authors: Sloat, Rose D.
Format: Unknown
Published: New York AMACOM 2005
Subjects:
Online Access:Click Here to View Status and Holdings.
Tags: Add Tag
No Tags, Be the first to tag this record!

MARC

LEADER 00000n a2200000 a 4501
001 wils-333295
020 # # |a 0814472591 
090 0 0 |a HF5415.5  |b .D58 2005 
100 1 # |a Doane, Darryl S 
245 1 1 |a The customer service activity book  |b 50 activities for inspiring exceptional service  |c Darryl S Doane, Rose D Sloat 
260 # # |a New York  |b AMACOM  |c 2005 
300 # # |a xvii, 302 p.  |c 28 cm 
504 # # |a Includes bibliographical references and index 
650 # 0 |a Customer services 
650 # 0 |a Service industries workers  |x Training of for inspiring exceptional service 
700 1 # |a Sloat, Rose D. 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=333295 
964 # # |c BOK  |d 01 
040 # # |a Shah Alam 
998 # # |a 00260##a002.8.2||00260##b002.8.4||00260##c002.7.6||00300##a003.4.1||00300##c003.5.1||