The customer service activity book 50 activities for inspiring exceptional service
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Other Authors: | |
Format: | Unknown |
Published: |
New York
AMACOM
2005
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-333295 | ||
020 | # | # | |a 0814472591 |
090 | 0 | 0 | |a HF5415.5 |b .D58 2005 |
100 | 1 | # | |a Doane, Darryl S |
245 | 1 | 1 | |a The customer service activity book |b 50 activities for inspiring exceptional service |c Darryl S Doane, Rose D Sloat |
260 | # | # | |a New York |b AMACOM |c 2005 |
300 | # | # | |a xvii, 302 p. |c 28 cm |
504 | # | # | |a Includes bibliographical references and index |
650 | # | 0 | |a Customer services |
650 | # | 0 | |a Service industries workers |x Training of for inspiring exceptional service |
700 | 1 | # | |a Sloat, Rose D. |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=333295 |
964 | # | # | |c BOK |d 01 |
040 | # | # | |a Shah Alam |
998 | # | # | |a 00260##a002.8.2||00260##b002.8.4||00260##c002.7.6||00300##a003.4.1||00300##c003.5.1|| |