The customer service activity book 50 activities for inspiring exceptional service

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Bibliographic Details
Main Author: Doane, Darryl S
Other Authors: Sloat, Rose D.
Format: Unknown
Published: New York AMACOM 2005
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Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xvii, 302 p. 28 cm
Bibliography:Includes bibliographical references and index
ISBN:0814472591