Effective customer service ten steps for technical professions

Effective customer service ten steps for technical professions

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Bibliographic Details
Main Author: Goetsch, David L.
Other Authors: Davis, Stanley 1931-
Format: Book
Published: Upper Saddle River, NJ Pearson Prentice Hall 2004
Series:NetEffect series
Subjects:
Customer services
Online Access:Click Here to View Status and Holdings.
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