Effective health care management an evaluative approach

• Main Authors: Palfrey, Colin 1939- (Author), Thomas, Paul 1945- (Author), Phillips, Ceri (Author)
• Format: Book
• Language: English
• Published: Oxford Blackwell Pu 2004
• Edition: first edition
• Subjects: Health Services Administration > standards; Efficiency, Organizational; Quality Assurance, Health Care > organization & administration; Health Care Evaluation Mechanisms > organization & administration
• Online Access: Click Here to View Status and Holdings.
• Physical Description: xiv, 191 pages illustrations 25 cm
• Bibliography: Includes bibliographical references and index
• ISBN: 9781405111614; 1405111615

Effective Health Care Management presents the principles and criteria necessary to evaluate and enhance the quality of health care services in the NHS today. It provides an overview of health care management and health care policy, explores evidence based practice, and examines the ongoing need for management evaluation. The authors discuss the role of outcome measures, performance indicators, benchmarking, and individual performance review. They also address clinical governance, accountability and professional autonomy, and the problems underlying 'seamless service provision'