TOTAL QUALITY Management, Organization and Strategy

Total Quality Management presents the basic principles and tools associated with TQ and provides many illustrations and end-of-chapter cases that can be used as the basis for class discussion. Many cases focus on large and small companies in manufacturing and service industries in North and South Am...

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Bibliographic Details
Main Author:	Evans, James R (James Robert) (Author)
Format:	Book
Language:	English
Published:	Australia THOMSON/ SOUTH-WESTERN [date of publication not identified]
Edition:	Fourth Edition
Subjects:	Total quality management
Online Access:	Click Here to View Status and Holdings.
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