Dealing with Difficult People

Dealing with Difficult People

Like others in the publisher's Results-Driven Manager Series, this book collects articles from Harvard Management Update and Harvard Management Communication Letter. Sixteen articles address managing workplace anger, underperformers, accountability, fights, negativity, and difficult conversatio...

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Bibliographic Details
Format: Book
Language:English
Published: Boston Harvard Business School Press 2005
Series:The results-driven manager series
Subjects:
Interpersonal conflict
Personnel management
Problem employees
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