Dealing with Difficult People
Like others in the publisher's Results-Driven Manager Series, this book collects articles from Harvard Management Update and Harvard Management Communication Letter. Sixteen articles address managing workplace anger, underperformers, accountability, fights, negativity, and difficult conversatio...
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| Format: | Book |
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| Language: | English |
| Published: |
Boston
Harvard Business School Press
2005
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| Series: | The results-driven manager series
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Dealing with difficult people 
How to deal with difficult people