Dealing with Difficult People
Like others in the publisher's Results-Driven Manager Series, this book collects articles from Harvard Management Update and Harvard Management Communication Letter. Sixteen articles address managing workplace anger, underperformers, accountability, fights, negativity, and difficult conversatio...
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Format: | Book |
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Language: | English |
Published: |
Boston
Harvard Business School Press
2005
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Series: | The results-driven manager series
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Summary: | Like others in the publisher's Results-Driven Manager Series, this book collects articles from Harvard Management Update and Harvard Management Communication Letter. Sixteen articles address managing workplace anger, underperformers, accountability, fights, negativity, and difficult conversations, among other topics. |
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Physical Description: | ix, 140 pages 22 cm |
Bibliography: | Includes bibliographical references |
ISBN: | 9781594396345 1591396344 |