Dealing with Difficult People

Like others in the publisher's Results-Driven Manager Series, this book collects articles from Harvard Management Update and Harvard Management Communication Letter. Sixteen articles address managing workplace anger, underperformers, accountability, fights, negativity, and difficult conversatio...

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Bibliographic Details
Format: Book
Language:English
Published: Boston Harvard Business School Press 2005
Series:The results-driven manager series
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Online Access:Click Here to View Status and Holdings.
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Summary:Like others in the publisher's Results-Driven Manager Series, this book collects articles from Harvard Management Update and Harvard Management Communication Letter. Sixteen articles address managing workplace anger, underperformers, accountability, fights, negativity, and difficult conversations, among other topics.
Physical Description:ix, 140 pages 22 cm
Bibliography:Includes bibliographical references
ISBN:9781594396345
1591396344