Customer relationship management

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Bibliographic Details
Main Author:	Peelen, Ed (Author)
Format:	Unknown
Language:	English
Published:	Upper Saddle River, NJ] FT Prentice Hall 2005
Subjects:	Customer relations > Management
Online Access:	Click Here to View Status and Holdings.
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MARC


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041	0	#	\|a eng
090	0	0	\|a HF5415.5 \|b .P44 2005
100	1	#	\|a Peelen, Ed. \|e author
245	1	0	\|a Customer relationship management \|c Ed Peelen
264	#	1	\|a Upper Saddle River, NJ] \|b FT Prentice Hall \|c 2005
300	#	#	\|a xvi, 433 pages \|b illustrations \|c 25 cm.
336	#	#	\|a text \|2 rdacontent
337	#	#	\|a unmediated \|2 rdamedia
338	#	#	\|a volume \|2 rdacarrier
504	#	#	\|a Includes bibliographical references and index.
526	8	#	\|a OCS761 \|b OM772 \|5 BM
526	#	#	\|a Customer Relation Management \|b Master of Customer Service Management \|5 Faculty of Business Management
526	#	#	\|a OCS462 \|b BM235 \|5 BM
526	#	#	\|a Managing Customer Knowledge \|b Bachelor of Health Administration (Honors) \|5 Faculty Business Management
526	#	#	\|a OCS462 \|b BM234 \|5 BM
526	#	#	\|a Managing Customer Knowledge \|b Bachelor of Business Administration (Hons) Management Services \|5 Faculty Business Management
650	#	0	\|a Customer relations \|x Management
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=329552
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