Customer relationship management
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Upper Saddle River, NJ]
FT Prentice Hall
2005
|
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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|---|---|---|---|
| 001 | wils-329552 | ||
| 005 | 2020103145751 | ||
| 008 | t2005 XXU ag| |#001 ##eng#D | ||
| 020 | # | # | |a 9780273681779 (pbk.) |
| 020 | # | # | |a 027368177X (pbk.) |
| 040 | # | # | |a DLC |d ITMB |e rda |
| 041 | 0 | # | |a eng |
| 090 | 0 | 0 | |a HF5415.5 |b .P44 2005 |
| 100 | 1 | # | |a Peelen, Ed. |e author |
| 245 | 1 | 0 | |a Customer relationship management |c Ed Peelen |
| 264 | # | 1 | |a Upper Saddle River, NJ] |b FT Prentice Hall |c 2005 |
| 300 | # | # | |a xvi, 433 pages |b illustrations |c 25 cm. |
| 336 | # | # | |a text |2 rdacontent |
| 337 | # | # | |a unmediated |2 rdamedia |
| 338 | # | # | |a volume |2 rdacarrier |
| 504 | # | # | |a Includes bibliographical references and index. |
| 526 | 8 | # | |a OCS761 |b OM772 |5 BM |
| 526 | # | # | |a Customer Relation Management |b Master of Customer Service Management |5 Faculty of Business Management |
| 526 | # | # | |a OCS462 |b BM235 |5 BM |
| 526 | # | # | |a Managing Customer Knowledge |b Bachelor of Health Administration (Honors) |5 Faculty Business Management |
| 526 | # | # | |a OCS462 |b BM234 |5 BM |
| 526 | # | # | |a Managing Customer Knowledge |b Bachelor of Business Administration (Hons) Management Services |5 Faculty Business Management |
| 650 | # | 0 | |a Customer relations |x Management |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=329552 |
| 964 | # | # | |c BOK |d 01 |
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Customer Relationship Management