Customer relationship management

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Bibliographic Details
Main Author: Peelen, Ed (Author)
Format: Book
Language:English
Published: Upper Saddle River, NJ] FT Prentice Hall 2005
Subjects:
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xvi, 433 pages illustrations 25 cm.
Bibliography:Includes bibliographical references and index.
ISBN:9780273681779 (pbk.)
027368177X (pbk.)