Overpromise and overdeliver the secrets of unshakable customer loyalty
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| Format: | Unknown |
| Published: |
New York, N.Y.
Portfolio
2005
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| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Item Description: | Includes index |
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| Physical Description: | x, 226 p. 24 cm |
| ISBN: | 1591840619 |
Beyond the brand why engaging the right customers is essential to winning in business