Call center success essential skills for CSRs
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| Main Author: | |
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| Format: | Book |
| Published: |
Menlo Park, Calif.
Crisp Learning
2000
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| Series: | A Crisp Fifty-Minute series book
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | vi, 120 p. ill. 26 cm |
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| Bibliography: | Includes bibliographical references (p. 118-119) |
| ISBN: | 1560525789 (pbk.) |
Call centers technology and techniques