Caring for the customer

Saved in:
Bibliographic Details
Main Author: Senter, Howard
Other Authors: Edmonds, Jane
Format: Book
Published: Oxford Pergamon Flexible Learning 2003
Edition:4th ed
Series:Institute of Leadership & Management super series
Subjects:
Online Access:Click Here to View Status and Holdings.
Tags: Add Tag
No Tags, Be the first to tag this record!

MARC

LEADER 00000n a2200000 a 4501
001 wils-326750
020 # # |a 0750658401 
040 # # |a ITMB 
090 0 0 |a HF5415.5  |b .S437 2003 
100 1 # |a Senter, Howard 
245 1 1 |a Caring for the customer  |c [Howard Senter and Jane Edmonds] 
250 # # |a 4th ed 
260 # # |a Oxford  |b Pergamon Flexible Learning  |c 2003 
300 # # |a 106 p.  |b ill.  |c 30 cm 
490 1 # |a Institute of Leadership & Management super series 
650 # 0 |a Customer services 
700 1 # |a Edmonds, Jane 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=326750 
964 # # |c BOK  |d 01