Caring for the customer
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Main Author: | |
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Other Authors: | |
Format: | Book |
Published: |
Oxford
Pergamon Flexible Learning
2003
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Edition: | 4th ed |
Series: | Institute of Leadership & Management super series
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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001 | wils-326750 | ||
020 | # | # | |a 0750658401 |
040 | # | # | |a ITMB |
090 | 0 | 0 | |a HF5415.5 |b .S437 2003 |
100 | 1 | # | |a Senter, Howard |
245 | 1 | 1 | |a Caring for the customer |c [Howard Senter and Jane Edmonds] |
250 | # | # | |a 4th ed |
260 | # | # | |a Oxford |b Pergamon Flexible Learning |c 2003 |
300 | # | # | |a 106 p. |b ill. |c 30 cm |
490 | 1 | # | |a Institute of Leadership & Management super series |
650 | # | 0 | |a Customer services |
700 | 1 | # | |a Edmonds, Jane |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=326750 |
964 | # | # | |c BOK |d 01 |