Caring for the customer

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Bibliographic Details
Main Author: Senter, Howard
Other Authors: Edmonds, Jane
Format: Book
Published: Oxford Pergamon Flexible Learning 2003
Edition:4th ed
Series:Institute of Leadership & Management super series
Subjects:
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:106 p. ill. 30 cm
ISBN:0750658401