Customer relationship management perspectives from the marketplace

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Bibliographic Details
Other Authors:	Knox, Simon
Format:	Book
Published:	Oxford Boston Butterworth-Heinemann 2003
Subjects:	Customer relations > Management
Online Access:	Click Here to View Status and Holdings.
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MARC


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090	0	0	\|a HF5415.5 \|b .C838 2003
245	0	0	\|a Customer relationship management \|b perspectives from the marketplace \|c Simon Knox ... [et al.]
260	#	#	\|a Oxford \|a Boston \|b Butterworth-Heinemann \|c 2003
300	#	#	\|a xvi, 302 p. \|b ill. \|c 25 cm
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Customer relations \|x Management
700	1	#	\|a Knox, Simon
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=326482
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040	#	#	\|a Shah Alam