Customer relationship management perspectives from the marketplace
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| Format: | Book |
| Published: |
Oxford Boston
Butterworth-Heinemann
2003
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xvi, 302 p. ill. 25 cm |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0750656778 |
Customer relationship management