To do no harm ensuring patient safety in health care organizations

• Main Authors: Morath, Julianne M. (Author), Turnbull, Joanne E. 1949- (Author)
• Format: Book
• Language: English
• Published: San Francisco, CA Jossey-Bass 2005
• Edition: First edition
• Subjects: Medical Errors > prevention & control; Safety Management > organization & administration; Health Facility Administration; Organizational Innovation; Truth Disclosure
• Online Access: Click Here to View Status and Holdings.

With this important resource, health care leaders from the board room to the point-of-care can learn how to apply the science of safe and best practices from industry to healthcare by changing leadership practices, models of service delivery, and methods of communication

Table of Contents:

• Declare patient safety urgent and a priority
• Error and harm in health care
• Understanding the basics of patient safety
• Assume executive responsibility
• Import new knowledge and skills
• Install a blameless reporting system
• Assign accountability
• Align external controls and reform education
• Accelerate change for improvement
• The end of the beginning.