Serving internal and external customers

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Bibliographic Details
Main Author:	Swartzlander, Anne
Format:	Book
Published:	Upper Saddle River, N.J. Prentice Hall 2004
Subjects:	Customer services
Online Access:	Click Here to View Status and Holdings.
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001	wils-325303
020	0	0	\|a 013028341X (pbk. : alk. paper)
040	#	#	\|a DLC \|d ITMB
090	0	0	\|a HF5415.5 \|b .S93 2004
100	1	#	\|a Swartzlander, Anne
245	1	0	\|a Serving internal and external customers \|c Anne Swartzlander
260	0	0	\|a Upper Saddle River, N.J. \|b Prentice Hall \|c 2004
300	0	0	\|a x, 294 p. \|b ill. \|c 26 cm.
504	0	0	\|a Includes bibliographical references and index.
526	8	#	\|a OCS461 \|b BM235 \|5 BM
526	#	#	\|a Customer Service Principles \|b Bachelor of Health Administration (Honors) \|5 Faculty Of Business Management
526	#	#	\|a OCS461 \|b BM234 \|5 BM
526	#	#	\|a Customer Service Principles \|b Bachelor of Business Administration (Hons) Management Services \|5 Faculty Of Business Management
526	#	#	\|a CSM451 \|b BM232 \|5 BM
526	#	#	\|a CUSTOMER SERVICE PRINCIPLES \|b BACHELOR OF OFFICE SYSTEM MANAGEMENT \|5 FACULTY OF BUSINESS AND MANAGEMENT FACULTY OF BUSINESS AND MANAGEMENT FACULTY OF BUSINESS AND MANAGEMENT FACULTY OF BUSINESS AND MANAGEMENT FACULTY OF BUSINESS AND MANAGEMENT FACULTY OF BUSINESS AND MANAGEMENT
650	#	0	\|a Customer services
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=325303
964	#	#	\|c BOK \|d 01