Serving internal and external customers

Serving internal and external customers

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Bibliographic Details
Main Author: Swartzlander, Anne
Format: Book
Published: Upper Saddle River, N.J. Prentice Hall 2004
Subjects:
Customer services
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:x, 294 p. ill. 26 cm.
Bibliography:Includes bibliographical references and index.
ISBN:013028341X (pbk. : alk. paper)

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