The quality handbook for health care organizations a manager's guide to tools and programs

This important book is a practical, theory-based resource on the topic of health care quality management written for health care administrators and practitioners. It offers the tools needed to help managers make decisions, prioritize resources (financial and human), and analyze and improve the care...

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Bibliographic Details
Main Authors: Dlugacz, Yosef D. 1947- (Author), Restifo, Andrea 1965- (Author), Greenwood, Alice (Author)
Format: Book
Language:English
Published: San Francisco, CA Jossey-Bass 2004
Edition:First edition
Subjects:
Online Access:Click Here to View Status and Holdings.
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100 1 # |a Dlugacz, Yosef D.  |d 1947-  |e author 
245 1 4 |a The quality handbook for health care organizations  |b a manager's guide to tools and programs  |c Yosef D. Dlugacz, Andrea Restifo, Alice Greenwood 
250 # # |a First edition 
264 # 1 |a San Francisco, CA  |b Jossey-Bass  |c 2004 
264 # 4 |c ©2004 
300 # # |a xxvii, 256 pages  |b illustrations  |c 23 cm 
336 # # |a text  |b txt  |2 rdacontent 
337 # # |a unmediated  |b n  |2 rdamedia 
338 # # |a volume  |b nc  |2 rdacarrier 
504 # # |a Includes bibliographical references and index 
505 0 # |a The role of the manager -- Managing quality -- Information and prioritization -- Managing quality data -- Using quality tools and statistical methods for data analysis -- Translating information into action -- Working with guidelines -- Communication and accountability -- To err is indeed human -- Working together. 
520 # # |a This important book is a practical, theory-based resource on the topic of health care quality management written for health care administrators and practitioners. It offers the tools needed to help managers make decisions, prioritize resources (financial and human), and analyze and improve the care they deliver. The Handbook offers a hands-on approach to specific topics such as the implementation of managerial goals, instructions for developing accurate measurements for evaluating care, the utilization of data as a basis for process improvement, exploration of quality management tools and techniques, guidelines for the complex integration of collaborative services in health care, and methods for effective communication and improving accountability 
650 1 2 |a Quality Assurance, Health Care  |x organization & administration 
650 2 2 |a Data Interpretation, Statistical 
650 2 2 |a Quality Indicators, Health Care 
650 2 2 |a Data Collection  |x methods 
650 2 2 |a Critical Pathways 
700 1 # |a Restifo, Andrea  |d 1965-  |e author 
700 1 # |a Greenwood, Alice  |e author 
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