The quality handbook for health care organizations a manager's guide to tools and programs

• Main Authors: Dlugacz, Yosef D. 1947- (Author), Restifo, Andrea 1965- (Author), Greenwood, Alice (Author)
• Format: Book
• Language: English
• Published: San Francisco, CA Jossey-Bass 2004
• Edition: First edition
• Subjects: Quality Assurance, Health Care > organization & administration; Data Interpretation, Statistical; Quality Indicators, Health Care; Data Collection > methods; Critical Pathways
• Online Access: Click Here to View Status and Holdings.
• Physical Description: xxvii, 256 pages illustrations 23 cm
• Bibliography: Includes bibliographical references and index
• ISBN: 9780787969219; 0787969214

This important book is a practical, theory-based resource on the topic of health care quality management written for health care administrators and practitioners. It offers the tools needed to help managers make decisions, prioritize resources (financial and human), and analyze and improve the care they deliver. The Handbook offers a hands-on approach to specific topics such as the implementation of managerial goals, instructions for developing accurate measurements for evaluating care, the utilization of data as a basis for process improvement, exploration of quality management tools and techniques, guidelines for the complex integration of collaborative services in health care, and methods for effective communication and improving accountability