How to turn customer service into customer sales

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Bibliographic Details
Main Author:	Katz, Bernard
Format:	Book
Published:	Lincolnwood, Ill., U.S.A. NTC Business Books 1988, c1987
Subjects:	Customer services Customer relations
Online Access:	Click Here to View Status and Holdings.
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MARC


LEADER	00000n a2200000 a 4501
001	wils-32426
020	#	#	\|a T000035503
090	0	0	\|a HF5415.5 \|b .K38 1987
100	1	#	\|a Katz, Bernard
245	1	1	\|a How to turn customer service into customer sales \|c Bernard Katz
260	#	#	\|a Lincolnwood, Ill., U.S.A. \|b NTC Business Books \|c 1988, c1987
300	#	#	\|a 168 p. \|b ill. \|c 24 cm
500	#	#	\|a Includes index.
650	#	0	\|a Customer services
650	#	0	\|a Customer relations
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=32426
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam