Customer satisfaction how to maximize, measure, and market your company's "ultimate product" ack Hanan, Peter Karp

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Bibliographic Details
Main Author:	Hanan, Mack
Other Authors:	Karp, Peter
Format:	Book
Published:	New York, NY American Management Association 1989
Subjects:	Customer services Consumer satisfaction
Online Access:	Click Here to View Status and Holdings.
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100	1	#	\|a Hanan, Mack
245	1	1	\|a Customer satisfaction \|b how to maximize, measure, and market your company's "ultimate product" ack Hanan, Peter Karp
260	#	#	\|a New York, NY \|b American Management Association \|c 1989
300	#	#	\|a xiv, 193 p. \|b ill. \|c 24 cm
650	#	0	\|a Customer services
650	#	0	\|a Consumer satisfaction
700	1	#	\|a Karp, Peter
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=32425
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