Design and operation of customer service systems

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Bibliographic Details
Main Author: Bender, Paul S. 1936-
Format: Book
Published: New York AMACOM 1976
Subjects:
Online Access:Click Here to View Status and Holdings.
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LEADER 00000n a2200000 a 4501
001 wils-32423
020 # # |a 0814453910 
090 0 0 |a HF5415.5  |b .B44 1976 
100 1 # |a Bender, Paul S.  |d 1936- 
245 1 0 |a Design and operation of customer service systems  |c Paul S. Bender 
260 # # |a New York  |b AMACOM  |c 1976 
300 # # |a vii, 211 p.  |b ill.  |c 22 cm 
500 # # |a Includes index 
504 # # |a Bibliography: p. 200-203 
650 # 0 |a Customer services 
650 # 0 |a Customer relations 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=32423 
964 # # |c BOK  |d 01 
040 # # |a Shah Alam