Design and operation of customer service systems
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| Main Author: | |
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| Format: | Book |
| Published: |
New York
AMACOM
1976
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Item Description: | Includes index |
|---|---|
| Physical Description: | vii, 211 p. ill. 22 cm |
| Bibliography: | Bibliography: p. 200-203 |
| ISBN: | 0814453910 |
Customer service a practical approach