Front-line customer service 15 keys to customer satisfaction

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Bibliographic Details
Main Author:	Carr, Clay 1934-
Format:	Unknown
Published:	New York Wiley 1990
Subjects:	Customer relations
Online Access:	Click Here to View Status and Holdings.
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020	#	#	\|a 0471516163
090	0	0	\|a HF5415.5 \|b .C37 1990
100	1	#	\|a Carr, Clay \|c 1934-
245	1	1	\|a Front-line customer service \|b 15 keys to customer satisfaction \|c Clay Carr
260	#	#	\|a New York \|b Wiley \|c 1990
300	#	#	\|a viii, 280 p. \|c 25 cm
504	#	#	\|a Includes bibliographical references (p. 269-276) and index.
650	#	0	\|a Customer relations
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=32420
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
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