Front-line customer service 15 keys to customer satisfaction

Front-line customer service 15 keys to customer satisfaction

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Bibliographic Details
Main Author: Carr, Clay 1934-
Format: Book
Published: New York Wiley 1990
Subjects:
Customer relations
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:viii, 280 p. 25 cm
Bibliography:Includes bibliographical references (p. 269-276) and index.
ISBN:0471516163

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