A Librarian's Guide to the Internet Searching and evaluating information

• Main Author: Muller, Jeanne Froidevaux (Author)
• Format: Book
• Language: English
• Published: Oxford Chandos 2003
• Series: Chandos information professional series
• Subjects: Internet; Libraries and the Internet; Multimedia library services; Internet (Red de computadoras); Bibliotecas e Internet
• Online Access: Click Here to View Status and Holdings.
• Physical Description: xiii, 188 pages illustrations 24 cm
• Bibliography: Includes bibliographical references and index
• ISBN: 1843340569; 1843340550

Librarians constantly conduct searches for their customers and for themselves. However the internet and technology are constantly changing, resulting in pressure on librarians to keep up-to-date with how best to use the internet. This guide offers advice on how to use the internet and how to gain the information required most effectively. It covers for example: how to search in order to achieve the best results (strategies, what to ask and examples) and interpreting results (including examples). Importantly, not only does the book show how to use the Internet, but it also links this to perfect customer service - how to teach your customers what you know and how to properly interpret what your customers want.