Managing outsourcing in library and information services

• Main Authors: Pantry, Sheila (Author), Griffiths, Peter 1948 Feb. 14- (Author)
• Format: Book
• Language: English
• Published: London Facet 2004
• Subjects: Facility management; Contracting out; Information services > Contracting out
• Online Access: Click Here to View Status and Holdings.
• Physical Description: ix, 190 pages 24 cm
• Bibliography: Includes bibliographical references and index
• ISBN: 9781856045438; 1856045439

Information centres and libraries, irrespective of the sector, are typically viewed as overheads by their management, which is an extremely risky position for them to be in today. For survival and success, it is imperative to get senior management to shift its focus from your expenditure to the value of the information services you provide. This book will help to show how successful outsourcing can assist managers and staffing in providing the services users want. It shows that the very process of examining the effectiveness of each separate service element (when considering outsourcing as an option) has spin-off benefits for the information service.