Management meeting and exceeding customer expectations

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Bibliographic Details
Main Authors: Plunkett, W. Richard Warren Richard (Author), Allen, Gemmy (Author), Attner, Raymond F. (Author)
Format: Book
Published: Mason, Ohio Thomson/South-Western 2005
Edition:8th ed.
Subjects:
Online Access:Click Here to View Status and Holdings.
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MARC

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100 1 # |a Plunkett, W. Richard  |e author  |q Warren Richard 
245 1 1 |a Management  |b meeting and exceeding customer expectations  |c Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen 
250 # # |a 8th ed. 
264 # 1 |a Mason, Ohio  |b Thomson/South-Western  |c 2005 
300 # # |a xxvi, 742 pages  |b some colour, illustrations  |c 27 cm 
336 # # |a text  |2 rdacontent 
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504 # # |a Includes bibliographical references and index 
650 # 0 |a Management 
700 1 # |a Allen, Gemmy  |e author 
700 1 # |a Attner, Raymond F.  |e author 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=319933 
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