Management meeting and exceeding customer expectations
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Main Authors: | , , |
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Format: | Book |
Published: |
Mason, Ohio
Thomson/South-Western
2005
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Edition: | 8th ed. |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-319933 | ||
005 | 20238684057 | ||
020 | # | # | |a 0324259131 |q hardback |
020 | # | # | |a 9780324259131 |q hardback |
090 | 0 | 0 | |a HD31 |b .P55 2005 |
100 | 1 | # | |a Plunkett, W. Richard |e author |q Warren Richard |
245 | 1 | 1 | |a Management |b meeting and exceeding customer expectations |c Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen |
250 | # | # | |a 8th ed. |
264 | # | 1 | |a Mason, Ohio |b Thomson/South-Western |c 2005 |
300 | # | # | |a xxvi, 742 pages |b some colour, illustrations |c 27 cm |
336 | # | # | |a text |2 rdacontent |
337 | # | # | |a unmediated |2 rdamedia |
338 | # | # | |a volume |2 rdacarrier |
504 | # | # | |a Includes bibliographical references and index |
650 | # | 0 | |a Management |
700 | 1 | # | |a Allen, Gemmy |e author |
700 | 1 | # | |a Attner, Raymond F. |e author |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=319933 |
964 | # | # | |c BOK |d 01 |
040 | # | # | |a Shah Alam |
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