Management meeting and exceeding customer expectations
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Main Authors: | , , |
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Format: | Unknown |
Published: |
Mason, Ohio
Thomson/South-Western
2005
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Edition: | 8th ed. |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Physical Description: | xxvi, 742 pages some colour, illustrations 27 cm |
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Bibliography: | Includes bibliographical references and index |
ISBN: | 0324259131 9780324259131 |