Key customers how to manage them profitably
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Format: | Book |
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Oxford Boston
Butterworth-Heinemann
2000
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Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-319449 | ||
020 | # | # | |a 0750646152 (alk. paper) |
090 | 0 | 0 | |a HF5438.8.K48 |b M353 2000 |
100 | 1 | # | |a McDonald, Malcolm |
245 | 1 | 1 | |a Key customers |b how to manage them profitably |c Malcolm McDonald, Beth Rogers, Diana Woodburn |
260 | # | # | |a Oxford |a Boston |b Butterworth-Heinemann |c 2000 |
300 | # | # | |a xxii, 320 p. |b ill. |c 25 cm |
500 | # | # | |a "Published in association with the Chartered Institute of Marketing." |
504 | # | # | |a Includes bibliographical references and index |
650 | # | 0 | |a Customer services |
650 | # | 0 | |a Marketing |x Key accounts |
650 | # | 0 | |a Selling |x Key accounts |
700 | 1 | # | |a Rogers, Beth |c 1957- |
700 | # | # | |a Woodburn, Diana |
710 | 1 | # | |a Chartered Institute of Marketing |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=319449 |
964 | # | # | |c BOK |d 01 |
040 | # | # | |a Shah Alam |
998 | # | # | |a 00260##a002.8.2||00260##a002.8.2||00260##b002.8.4||00260##c002.7.6||00300##a003.4.1||00300##b003.6.1||00300##c003.5.1||00500##a002.17.2||01700##a0011.2.2|| |