Managing Effectively, customer service, continuous improvement,innovation and change

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Bibliographic Details
Main Author:	Saville, James
Format:	Unknown
Published:	London Prentice Hall 2002
Subjects:	Organizational effectiveness > Management Organizational change > Management Customer relations > Management
Online Access:	Click Here to View Status and Holdings.
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MARC


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020	#	#	\|a 1740094646
090	0	0	\|a HF5415.5 \|b .S28 2002
100	1	#	\|a Saville, James
245	1	0	\|a Managing Effectively, customer service, continuous improvement,innovation and change \|c James Saville (et. al. ...)
260	#	#	\|a London \|b Prentice Hall \|c 2002
300	#	#	\|a x,. 293 p \|b ill \|c 25 cm
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Organizational effectiveness \|x Management
650	#	0	\|a Organizational change \|x Management
650	#	0	\|a Customer relations \|x Management
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=318265
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
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