Internal marketing tools and concepts for customer-focused management

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Bibliographic Details
Main Author: Ahmed, Pervaiz K
Corporate Author: Chartered Institute of Marketing
Other Authors: Rafiq, Mohammed
Format: Unknown
Published: Amsterdam Boston Elsevier Butterworth-Heinemann 2004
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Online Access:Click Here to View Status and Holdings.
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090 0 0 |a HF5415.13  |b .A354 2004 
100 1 # |a Ahmed, Pervaiz K 
245 1 0 |a Internal marketing  |b tools and concepts for customer-focused management  |c Pervaiz K. Ahmed and Mohammed Rafiq 
260 # # |a Amsterdam  |a Boston  |b Elsevier Butterworth-Heinemann  |c 2004 
300 # # |a x, 299 p.  |b ill.  |c 24 cm 
500 # # |a Published in association with The Chartered Institute of Marketing 
504 # # |a Includes bibliographical references and index 
650 # 0 |a Marketing  |v Case studies  |x Management 
650 # 0 |a Organizational effectiveness 
650 # 0 |a Marketing  |v Case studies  |x Management 
650 # 0 |a Organizational effectiveness  |v Case studies 
650 # 0 |a Customer relations 
650 # 0 |a Relationship marketing  |x Management 
700 1 # |a Rafiq, Mohammed 
710 1 # |a Chartered Institute of Marketing 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=318068 
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