Managing quality managerial and critical perspectives

Managing Quality provides a comprehensive review and critical analysis of quality management discourses and techniques by drawing on a number of management disciplines such as operations management, HRM, organizational behaviour, strategy, marketing and organization theory. The book: - introduces r...

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Bibliographic Details
Main Author: Kelemen, Mihaela 1968- (Author)
Format: Book
Language:English
Published: London SAGE Publications 2003
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