Customer once, client forever 12 tools for building lifetime business relationships
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| Main Author: | |
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| Format: | Book |
| Published: |
Washington, D.C.
Kiplinger Books, c2001
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| Edition: | 1st ed |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xxiii, 285 p. ill. 25 cm |
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| Bibliography: | Includes bibliographical references (p. 263-272) and index |
| ISBN: | 0938721828 (alk. paper) |
Keeping customers